Effective Date: 22/05/2023
Thank you for choosing Plannow as your management strategy consultant application. Our Renewal Policy explains the terms and conditions related to the renewal of subscription plans.
1. Subscription Renewal
Automatic Renewal:
Plannow subscription plans are set to automatically renew at the end of the subscription period, unless the user chooses to cancel the subscription before the renewal date.
Notification:
Users will receive a notification via email at least [X days] before the renewal date, reminding them of the upcoming renewal and providing instructions on how to manage their subscription.
2. Renewal Options
Cancellation before Renewal:
Users have the option to cancel their subscription at any time before the renewal date. Cancellation requests must be submitted through the user’s account settings or by contacting our support team at [Your Support Email].
Subscription Modifications:
Users may modify their subscription plan (e.g., upgrade or downgrade) before the renewal date by accessing their account settings.
3. Billing and Payments
Billing Information:
Users are responsible for ensuring that their billing information is accurate and up-to-date to facilitate the renewal process.
Payment Authorization:
By agreeing to the Renewal Policy, users authorize Plannow to charge the applicable subscription fees to the chosen payment method on the renewal date.
4. Refund for Renewals
Refund Eligibility:
Subscription renewal fees are generally non-refundable. Refund requests for renewal fees will be considered only under exceptional circumstances and at the discretion of Plannow.
Request Process:
Users seeking a refund for renewal fees must contact our support team at [email protected] within 3-5 days of the renewal date, providing a valid reason for the refund request.
5. Changes to Subscription Plans
Notification of Changes:
Plannow reserves the right to make changes to subscription plans, including pricing and features. Users will be notified of any changes in advance.
Acceptance of Changes:
Continued use of the application after receiving notification of changes constitutes acceptance of the modified subscription terms.
6. Contact Us
For any questions about this Renewal Policy, please contact us at [email protected]